Our 14 Day Return Policy
At Back to the Media we offer a 14 day Return Policy on defective products. Our sole mission is to sell you products that you will enjoy, collect, and love. We will warranty our products for this duration if you have a problem with them functioning. AS LONG AS THE ITEM WAS NOT MISUSED OR DAMAGED BY YOU.
Returns are not accepted on NEW items that have been opened and used. If we cannot take it back in the same condition it was sold in, then the return may not be authorized.
All in store purchase/returns are made in store credit, No cash refunds.
All returns are subject to managers approval
Policy on Returns and Exchanges
41 South Loudon Street, Winchester, VA 22601
Eligibility of Items for Return or Exchange
1. Item stops working due to manufacturer error